Uses and Risks of Business Chatbots: Guidelines for Purchasers in the Public and Private Sectors, Paperback

It dissects some of the best-known case studies to emerge from the past two decades of tech giants launching the best chatbot, or supposedly the smartest, intelligent virtual assistant. From Microsoft's Tay.ai to London's Eugene Goostman claim to turing test fame, from the market dominating Amazon Alexa to Gatebox's IoT innovation with its multi-cloned Japanese hologram girlfriend, this is the first ever history of bots.

This book also touches on the Trump vs Clinton chatbot wars as well as the UK Labour Party's dating site stunt, including references made to Facebook Messenger bots and the impact of the Cambridge Analytica scandal. Included in the book is a hands-on checklist and guidelines in for people wanting to buy or licence bots for their companies and organizations. The author also outlines the possible use cases and key issues to consider when sourcing and commissioning your first botification project, with the final chapters predicting where the future development - and development traps - might lie.

About author(s):Tania Peitzker, is a technologist, CEO, and co-owner of AI Bots as a Service www.ai-baas.com. This mixed reality German venture builds bot brains, or AI bot holograms, for multilingual 2D and 3D bespoke avatars. Adjunct Professor Peitzker commutes from AI BaaS's HQ in Munich to her home on the Swiss-Italian border. To get the latest summary of Tania's life, you can listen to a radio interview on the ABC here: www.taniapeitzker.expert