The Ultimate Sales Book: Master Account Management, Perfect Negotiation, Create Happy Customers, Paperback

THE ULTIMATE SALES BOOK gives you everything you need to succeed in sales and account management. It is a dynamic collection of essential skills covering the topics that will help you make a seismic impact upon your performance - faster than you ever thought possible.

Christine Harvey is the international author of 6 books published in 28 languages, including In Pursuit of Profit and Secrets of the World's Top Sales Performers, both international best sellers. Her columns and articles have been published in the UK, the US and Asia, and are syndicated in over 100 newspapers worldwide.